Chipper

Keely Hicks

Tuesday, June 26, 2007

SOA provides data integration, BPM for prisons

When visualizing success stories for service-oriented architecture (SOA), more efficient processing of new inmates arriving at county jails and state and federal prisons probably isn't the first thing that comes to mind.

However, SOA is at the heart of business operations for Corrections Corporation of America (CCA), which designs, builds and manages prisons and detention centers throughout the U.S., and runs the fifth largest correctional system in the country. John Pfeiffer, vice president and CIO of CCA, points out that in the first two months after implementation of an SOA system that handles data collection on arriving prisoners, errors were reduced by 95 percent and processing time was reduced by 25 percent.

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